Refund policy

We want you to love your purchase; however, if you’re not fully satisfied with your order, we’re here to help.

·      You can either return or exchange within 48 hrs of receiving your order.

·      Items must be received in original condition and packaging: unworn, unwashed, free of marks and with all tags attached.

·      Kindly note, orders/exchanges cannot be opened or checked on door.

·      Contact us via:

             Instagram link

       Email: contact.authenticthebrand@gmail.com

-Authentic is not responsible for the return/exchange shipping fees.

-During sale period, any item ordered at a discounted price cannot be exchanged or refunded. Sale packages are not allowed to be opened while the courier delivers it.